Politique de remboursement
RETURN & REFUND POLICY
30-Day Return Guarantee
We want you to love your BONDO BEAUTY products. If you're not satisfied, you may request a return within 30 days of receiving your order.
Eligible for return:
- Item arrived damaged or defective
- Wrong item received
- Item significantly different from description
Not eligible for return:
- Opened cosmetic/skincare products (for hygiene reasons), unless defective
- Items returned after 30 days
How to request a return: Contact us at [your email] with your order number and a photo of the issue. We'll respond within 2 business days.
Refunds: Approved refunds are processed within 5–10 business days to your original payment method. You'll receive a confirmation email when the refund is issued.
EU Customers: Under EU consumer law, you have the right to withdraw from your purchase within 14 days of delivery without giving a reason, for unopened products.
