Politique d’expédition

SHIPPING POLICY

1. Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

2. Delivery Times

  • 🇪🇺 Europe: 7–15 business days
  • 🌍 Rest of the world: 14–25 business days

Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.

3. Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders over a certain amount — check current promotions.

4. Order Tracking Once your order is shipped, you will receive a tracking number by email. You can use it to monitor your delivery status.

5. Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our prices.

6. Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@bondobeauty.com with your order number and photos (if applicable).

7. Address Accuracy Please ensure your shipping address is correct at checkout. BONDO BEAUTY is not responsible for orders delivered to an incorrect address provided by the customer.